- Check other faucets. Is it one fixture or the whole house? One fixture points to the faucet or valve, not the heater.
- Electric heater: check the breaker. Reset it once. If it trips again, stop and call us.
- Gas heater: check that the pilot light is lit. If you aren't comfortable relighting it per the label, don't.
- Look for water around the tank. A leak means call us now.
- Check the temperature setting.
If none of this solves it, call 1-855-475-7827. Never remove panels or work on gas or wiring yourself.
Still stuck? Call 1-855-475-7827. A real person answers 24/7.