- Find the pit and check that nothing is blocking it.
- Pour a bucket of water in. The pump should switch on, drain it, and shut off.
- Listen for grinding or loud noises.
- Check that the discharge pipe is clear outside.
- Test the battery backup if you have one.
If it doesn't start, runs constantly, or makes noise, call us before the next big rain.
Still stuck? Call 1-855-475-7827. A real person answers 24/7.
