Call soon if you notice
- Water that's lukewarm or runs out fast
- Rusty or discolored hot water
- Rumbling, popping or banging from the tank
- Moisture or pooling around the base
- A tank more than 10 years old (check the date on the label)
- Higher energy bills with no other explanation
Call right now if
- The tank is actively leaking
- You smell gas. Leave the building and call your gas utility or 911 first.
Quick checks before calling
- Gas: is the pilot light on?
- Electric: has the breaker tripped?
- Is the temperature set too low?
If those don't fix it, call us.
Still stuck? Call 1-855-475-7827. A real person answers 24/7.