- You call. A real person answers, asks what's going on, and tells you honestly how soon we can be there.
- We call or text before we leave. You get an exact arrival time, plus a time window for scheduled appointments. Then a licensed, insured plumber from our team arrives.
- We look at the problem. We find the real source, not just the symptom.
- We explain what we found in plain language, with options if there are any.
- You get a price before work starts. Most jobs are flat rate. A basic visit with minor work and a project estimate starts at a $149 service fee.
- You decide. No pressure.
- We do the work and clean up.
- You get your warranty details: one year on our work, plus manufacturer warranties on parts.
How to get ready
Clear the area around the problem. Let us know about pets. Tell us if the problem has happened before and who looked at it. That history saves time.
Still stuck? Call 1-855-475-7827. A real person answers 24/7.